Privacy policy

Effective Date: July 24, 2025

 

This Privacy Policy describes how MagnaQM (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit and use our website, products, and services (collectively, the “Services”).

 

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

 

1. Information We Collect

 

We collect various types of information in connection with the Services, including:

 

a. Information You Provide Directly to Us

  • Contact Information: Such as your name, email address, phone number, and mailing address when you register for an account, subscribe to our newsletter, or contact us.
  • Account Information: If you create an account, we collect your username, password, and other information necessary to set up and maintain your account.
  • Payment Information: If you make purchases through our Services, we collect payment details (e.g., credit card information) through secure third-party payment processors. We do not store full payment card details on our servers.
  • Communications: Records of your communications with us, including customer support inquiries, feedback, and survey responses.
  • User-Generated Content: Any content you submit, post, or display on or through the Services, such as comments, reviews, or forum posts.

 

b. Information Collected Automatically

When you access and use our Services, we may automatically collect certain information about your device and usage patterns, including:

  • Log Data: Information that your browser sends whenever you visit our Services, such as your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Device Information: Information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Information: Details of how you use our Services, including features you use, actions you take, and the frequency and duration of your activities.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

 

c. Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Social Media Platforms: If you interact with us on social media or use social login features, we may receive information from those platforms.
  • Business Partners: Information from partners with whom we offer co-branded services or engage in joint marketing activities.
  • Publicly Available Sources: Information from public databases or other publicly accessible sources.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To operate, maintain, and improve our website, products, and services.
  • To Manage Your Account: To create and manage your account, process your transactions, and provide you with related customer service.
  • To Personalize Your Experience: To tailor content and features to your interests and preferences.
  • To Communicate with You: To send you updates, security alerts, support messages, marketing communications, and other information related to our Services.
  • For Marketing and Promotional Purposes: To send you promotional materials and offers that we believe may be of interest to you, based on your preferences. You can opt-out of receiving marketing communications at any time.
  • For Analytics and Research: To understand how users access and use our Services, to analyze trends, and to improve our offerings.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • For Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

 

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, data analysis, hosting, customer service, marketing, and IT services). These service providers are authorized to use your information only as necessary to provide these services to us.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation or valid legal process (e.g., a subpoena or court order).
    • Protect and defend the rights or property of MagnaQM.
    • Prevent or investigate possible wrongdoing in connection with the Services.
    • Protect the personal safety of users of the Services or the public.
    • Protect against legal liability.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • In Connection with a Business Transfer: If MagnaQM is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.

 

4. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 

5. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Access and Correction: You may have the right to access and update your personal information. You can often do this through your account settings or by contacting us directly.
  • Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us.

To exercise any of these rights, please contact us using the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

 

6. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

 

7. Children’s Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

 

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: admin@magnaqm.com
  • By visiting this page on our website: [Insert URL to Contact Page, e.g., www.magnaqm.com/contact]